Shipping & Handling Policy

SHIPPING, LOGISTICS, AND COLD-CHAIN INTEGRITY POLICY

  1. PACKAGING PROTOCOLS
    All lyophilized reference materials are prepared for transit within high-grade, insulated, and light-shielded containers to maintain optimal molecular architecture and protect against temperature shifts. Order packages are dispatched within 24 to 48 business hours following card payment settlement.
  2. DOMESTIC SHIPPING RULES (USA)
    Shipments within the United States are fulfilled using verified domestic logistics lines (USPS/FedEx/UPS) featuring comprehensive digital tracking updates. Standard domestic transit times average 2 to 5 business days.
  3. CUSTOMS EXCLUSIONS AND HAZARD VOLATILITY
    The purchasing entity is entirely responsible for confirming the clear legal status of the ordered reference chemical lots within their state or country jurisdiction. AuraBio Research LLC cannot be held liable for international customs inspections, border delays, entry holds, or property seizures. No structural refunds will be generated for shipments intercepted or destroyed by customs enforcement agencies.